Kettle Cuisine

QA Sensory and Sample Coordinator

  • Location:   Everett, WA
  • Position Type:   Full Time

Delicious Food and Meaningful Careers

At the heart of our company is a deep passion for creating fresh, healthy, and artisan-quality food that brings people together. We honor the craft of artisan cooking—using scratch-made stocks, hand-chopped herbs, and only the highest-quality ingredients—complemented by cutting-edge technology. This allows us to deliver consistently safe, exceptional products on a large scale.

But it’s not just about the food. Our culture is built on principles that shape how we grow, both as individuals and as a team. One of our core values, Honoring Development, guides us to actively seek out, celebrate, and nurture one another’s talents, strengths, and interests. By fostering each other’s growth, we strengthen our relationships and capabilities, driving both personal and professional success.

We also believe in Honoring Each Other. We surround ourselves with passionate people who share our love for great food. Through mutual respect and collaboration, we create an environment where employees are empowered to thrive, building trusting, and rewarding relationships with our clients, partners, and one another.

If you're looking for a place where your skills, passion, and ideas can flourish, we invite you to explore the opportunities available within our dynamic and supportive team, offering career paths in Massachusetts, Wisconsin, California, Washington, and Maryland.

Job Summary

The Sensory and Sample Coordinator will support all sales channels through effective, professional, and timely delivery of samples to current and prospective clients shipping from the Everett, WA Facility.

Duties and Responsibilities

  • Oversee and ensure effectiveness of the sample program for the Everett production facility.
  • Manage all sample communication and act as liaison between Sales Team and cross-functional internal teams.
  • Submit sample requests to appropriate Customer Service and Product Development team members for processing.
  • Coordinate first run trial samples with Process and Quality Assurance teams.
  • Work with warehouse, culinary and QA to confirm all orders are pulled and ready to ship daily.
  • Maintain backup inventory and retention on designated storage pallets in Everett freezer for future shipments.
  • Execute daily sample shipments out of Everett, prepare shipping labels and any required paperwork, carefully packing samples and any requested inclusions, confirming pickup, and distributing tracking information requested.
  • Maintain and order packaging par inventory levels of all shipping materials.
  • Maintain Sample Request Form, adjusting for changes to product lines.
  • Clearly communicate any changes to Sample Terms & Conditions, alerting the team to changes in process, lead-times, or documentation requirements.
  • Track all samples and alert appropriate team members of any issues or delays to delivery, troubleshooting when necessary to solve critical delivery requirements.
  • Track sample costs, providing monthly reporting by Sales Director
  • Follow the company Good Manufacturing Processes (GMP’s) and safe working practices.
  • Retrieve sensory samples and heat for panel review daily.
  • Create Sensory documentation for the daily review of sensory samples.
  • Arrange sample collection of non-conforming products that are observed from the panel.
  • Maintain log of sensory details for trending and continuous improvement
  • Maintain test kitchen and work area in a clean and organized manner.

Required Skills

  • Attention to documentation and details.
  • Prior inventory management based on minimum and maximum levels.
  • Attention to time sensitive collection of samples.
  • Attention to time sensitivity of packaging and shipping products on time.
  • Works under close supervision and has little or no decision-making responsibility.
  • Position is not responsible for influencing the decisions or actions of others.
  • Position has little to no contact with customers.

Desired Skills

  • Two years of related experience with respect to Quality Assurance
  • Good communication skills including computer, writing, and verbal
  • Ability to understand and verbally express ideas and instructions effectively
  • Ability to work effectively and efficiently with others
  • Ability to prioritize, follow instructions and follow-through to achieve results

Americans with Disabilities Act

Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

Core Values

Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.

Honor Food – We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle

Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners

Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team

Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence

Pay Range for QA Sensory and Sample Coordinator

The QA Sensory and Sample Coordinator base pay range 22.00-24.00/hourly. The listed salary range represents Kettle Cuisine’s good faith estimate for this position and represents the minimum and maximum for new hire salaries for the Everett, WA location only. Ranges will be reviewed on a regular basis. An employee’s rate of pay within the range is determined by their qualifications, relevant experience, and demonstrated performance over time. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. The QA Sensory and Sample Coordinator position is eligible for our comprehensive benefits package. Kettle Cuisine and all its legal entities comply with all federal, state, and local minimum wage laws.

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