Kettle Cuisine
QA Manager
- Location: Everett, WA
- Position Type: Full Time
- Management and training of the QA team to ensure cover across all shifts as required
- Supervises the daily execution of the Quality Management System
- Ensures operational verifications are conducted as per HARPC and HACCP plan and that they are fully documented Ensures
- Good Manufacturing Practices are upheld and maintained Complete internal audits and monitors the consistency of outputs across the team for compliance purposes
- Ensures procedural or process deviations are captures and that appropriate interventions are made to keep product safe and maintain compliance with specification
- Investigates deviations and uses Root Cause Analysis techniques to complete CAPA (Corrective Action Preventive Action) to mistake-proof and prevent re-occurrence.
- Utilizes continuous improvement techniques to improve standards Uses KPI information and trends to improve our systems and compliance Liaises with USDA and FDA inspectors when necessary
- Trains the operational team to ensure that new process and procedures are adopted
- Builds production and QA team capability to improve communication and understanding of quality standards
- Investigates customer complaints or any non-conformance raised internal or externally to provide data which informs resolution
- Organizes organoleptic panel to ensure consistent quality Runs 3rd party audits, when needed (Customer/Regulatory/GFSI (SQF))
- Provides and encourages a safe working environment for all personnel
EDUCATION AND EXPERIENCE REQUIRED:
- Bachelor’s degree or equivalent combination of education, training and/or experience.
- Background in food science or related field and a minimum of 3 years’ experience in QA systems and food safety auditing with experience writing audit reports and interpreting corrective action responses.
- Valid Driver's license and ability to travel by air if needed.
PREFERRED EDUCATION, EXPERIENCE AND SKILLS:
- Ability to lead, develop, coach, motivate and support individuals on the team
- Knowledge of Quality systems, food safety programs, HACCP, HARPC and GMP’s is required (Including GFSI standards such as SQF or BRC)
- Must have excellent communication, interpersonal and team-building skills.
- Ability to impact and influence others to drive change
- Ability to work cross-functionally with teams and individuals to coach and educate and improve the quality and food safety systems
- Experience with regulators (FDA) and, preferably USDA.
- Working knowledge of key US food regulations
- Understanding of important microbiological, physical and chemical hazards to food
- Continuous improvement knowledge preferred (including Root Cause Analysis and CAPA)
- Excellent computer skills in Office, SharePoint, and ERP systems.
- Ability to read, analyze, and interpret complex documents.
- Ability to respond effectively to the sensitive inquiries or complaints.
- Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
- Ability to effectively prioritize and get things done!