• Location:   Savage, MD
• Position Type:   Hourly Full Time

Job Summary

Kettle Cuisine is seeking a responsible and experienced Office Coordinator with a “can do” attitude to join their Savage team. The right candidate will be responsible for managing all front desk needs while administratively supporting the office and various departments.  As the first point of contact for many employees and visitors, the right candidate must be friendly, informative, warm, and welcoming, and be able to handle inquiries, complaints, and reservations with ease.

Role and Responsibilities

• Act as the first point of contact for all visitors, guests, vendors, board members, and team members.
• Answer and direct all incoming calls for Kettle Cuisine.
• Maintain conference rooms scheduling and assist with set up for meetings and events.
• Assist with tours and on-site events.
• Coordinate the distribution of all mail and packages both incoming and outgoing.
• Manage the inventory, ordering, delivery, and restocking of all office supplies.
• Clerical tasks include weekly check deposits, postage and UPS mailings, scanning, and filing.
• Communicate with various executives and departments via email, phone, and Teams.
• Manage desk assignments, including visitor desk reservations.
• Assist with office pantry refresh and restock.
• Updating of employee phone directories and other databases.
• Oversee  badge system (creating, distributing, deactivating, and auditing access) for employees, temporaries, contractors and visitors.
• Assist with new hire orientation preparation, training sessions, and administrative tasks/projects in support of the site as assigned.
• Coordinate plant postings/notices using available platforms.

Necessary Skills:

·        High School diploma or GED required.

·        3+ years administrative experience working in an office environment.

·        A positive, courteous, “make it happen” attitude.

• Excellent customer service abilities, presenting a professional and welcoming first contact to clients, vendors, board members, and staff.

·        Ability to work with various personalities in an office setting.

·        Proficient in Excel, Outlook, Word, Teams, and PowerPoint.

·        Resourceful Self-Starter.

·        Excellent attention to detail and time management.

·        Excellent verbal and written communication skills.

·        Able to handle confidential and sensitive information.

·        Attention to detail to submit work and send communications without error.

·        Adaptability and flexibility to adjust priorities and work hours depending on the needs of the business.

·        Strong organizational skills to manage multiple needs and tasks at one time.

·        Good problem-solving skills and the ability to take initiative where appropriate.

·        Ability to sit for extended periods of time at a reception desk.

·        Ability to lift, carry, and move packages up to 25lbs.

LEVEL OF RESPONSIBILITY

·        Works under some supervision and has some decision making responsibility.

·        Position is not responsible for influencing the decisions or actions of others.

·        Position has indirect contact with customers on matters of little impact on revenue.

·        Position has little or no impact on revenue, actions and results are subject to review or inspections.

·        Decisions or actions have a limited impact on the business. – typically within a department. Errors are usually detected through routine verification/review, but may result in some work flow disruption or repetition of work.

SUPERVISORY RESPONSIBILITIES

·        Position is not responsible for supervising or influencing the actions of others.

WORKING CONDITIONS AND PHYSICAL EFFORT

The work environment characteristics described here are representative of those an Office Coordinator encounter while performing the essential functions of this job.

Physical Demands/Efforts

·        Work requires daily physical exertion including lifting of objects weighing up to 50 pounds.

Mental & Visual Demands

·        Work performed by this position requires moderate mental concentration to effectively execute moderately complex tasks.

·        Work requires continuous visual effort for extended periods of time.

Work Environment and Hazards

·        Employee typically works in a normal office environment free from noise and hazards.

·        This position has some exposure to hazards that might cause minor injury.

·        Travel is not required for this position

AMERICANS WITH DISABILITIES ACT

Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws.  This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

CORE VALUES

Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.

·        Honor Food – We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle

·        Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners

·        Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team 

·        Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence

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