- Location: Lynn, MA
- Position Type: FT
The Corporate Trainer is responsible for developing and delivering training to new and existing employees in all aspects of manufacturing, supply chain, and business office functions, maintaining records of all training including: documents and updates, implementing new training schedules, developing and revising Standard Operating Procedures, assuring safety in the work place and adherence to our GMPs, Food Safety and Quality Systems, providing hands-on training in all factory areas in addition to developing training materials and utilizing multiple forms of training media.
Will develop annual training and employee development plans and strategies for Kettle Cuisine. Role and Responsibilities Is responsible for creating skill development training that can be delivered by factory, safety and quality trainers within our facilities.
Analyzes job duties and writes job breakdowns; develops and adheres to training timetables. Develops standardized training plans, assessments, data gathering systems and tracks employee progression and success rates that ensure employees think systematically about their job and the critical link between KPIs, standardization and continuous improvement. Conducts audits and evaluates work instructions to ensure employees are performing processes as stated.
Pairs employees with employee trainers/coaches to ensure effective assimilation of the job requirements. Supports trainers/coaches and conducts audits to ensure training is being conducted satisfactorily.
Writes or revises SOPs, job aids, knowledge assessments and skills assessments; compiles and publishes training metrics Analyzes training needs and develops specific training programs to help employees learn, sustain, and/or improve their job skills
Develops train-the-trainer training for others, such as production and packaging trainers, to deliver to employees Develops annual training matrix by employee group (temps, prep, packaging, forklift, office, etc.) and monitors training compliance.
Provide constructive feedback and coaching to employees Develop skills training matrix for skilled positions (machine operators, kettle cooks, etc.) to advance employee skills and develop employees cross functional knowledge Facilitate classroom training programs and provide on the job training to employees.
Facilitate various non-technical training (train the trainer, leadership and other soft skill training) as well as computer based and classroom training as needed Works with HR Teams to manage external training vendors and grant programs and coordinate meeting times and spaces for training programs Research and recommend new training methods. Identify training gaps and develop strategies to close them Anticipate problems or opportunities and implement proactive solutions
Manage and execute training interventions designed to solve specific training problems for either individuals or groups Contribute to a culture of safety first in compliance with Environmental, Health, and Safety (EHS) for all employees Train, explain and ensure execution of processes in production while strictly adhering to GMP, quality, food safety and environmental health and safety guidelines and any other related regulations which could apply.
Key Responsibilities: As A Leader Within the Kettle Cuisine Team You Are Expected To: Model and support Kettle’s Core Values and safety culture Create a culture of accountability & performance Drive a focus on quality and continuous improvement Plan work, track results and resolve variances
Works with little supervision, but work is reviewed. Exercises discretion within areas of responsibility. Recommends actions and alternatives to supervisor and others. Position has little to no contact with customers. Position makes indirect contribution to efforts that generate moderate levels of revenue. Decisions or actions may have a moderate impact on other departments and/or external relationships of the organization. Errors are usually detected after the fact and may result in moderate interruption and delays in work output.
Physical Demands/Efforts Work requires occasional physical exertion, including some lifting of objects weighing up to 25 pounds. Mental & Visual Demands Work performed by this position requires moderate concentration to effectively execute moderately complex tasks. Work occasionally requires some degree of visual effort for periods of time.
Work Environment and Hazards Employee works in a manufacturing setting with some exposure to heat, cold, dust, or other factors of minor inconvenience. The position has some exposure to hazards that might cause minor injury. Less than 25% travel is required for this position. Travel would be to other sites via airplane
AMERICANS WITH DISABILITIES ACT Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment. Qualifications and Experience Minimum Education:
Must have good research skills to perform advanced and analytical research to find reliable and relevant content for the learner. Must have high empathy skills and understanding of effective adult teaching methodologies and the willingness to keep abreast of new techniques in teaching Corporate Trainer must have availability and flexibility to work different shifts and days, sometimes for weeks at a time, to provide support and training to all of our employees.
Must have the ability to develop, train and implement standard work instructions, work processes, and flow documents for training and development. Lean/CI background is highly desired. Experience and proficiency with the following applications or systems preferred: Outlook email, and calendars; proficient with Microsoft Office Suite including PowerPoint, LMS, and Alchemy.
Required attributes Self-starter able to conceptualize and drive initiatives forward Positive attitude and motivated by contributing to the overall success of the team Able to develop strong relationships with internal and external stakeholders Creative problem-solving skills Obsessive attention to detail, well organized and able to juggle many projects at once Comfortable moving at a fast pace and in ambiguous environments Passionate about food Willing to address difficult situations head on with patience and respect CORE VALUES Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day. Honor Food – We create and produce the best tasting, safest, all-natural recipes that strive for perfection in every batch, from bench to kettle Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence