Kettle Cuisine

Channel Manager, Retail, Mass & Club

  • Location:   Lynn, MA
  • Position Type:   FT

JOB SUMMARY The primary function of the Retail, Mass & Club Channel Manager is to act as a strategic counterpart to the Retail, Mass & Club Sales team, translating growth goals into effective, detailed and measurable execution initiatives with defined prioritization and action plans.


• Work collaboratively with Product Development & Sales teams, providing data-driven insights to inform customer-specific new product ideation and development pipeline.

• Support Sales Directors and VP’s in opportunity measurement, identifying gaps to ensure briefs are tightly defined to inform solid decision making and seamless flow into Development stage.

• Liaise with Sales team to define prioritization of projects across full project load.

• Draft creative briefs for the internal design and team with detailed execution plan with set processes and timelines

• Act as project manager for any channel specific Marketing campaigns, holding those responsible accountable within Sales and Marketing and to necessary timelines and communicating progress to full team

• Defining KPI’s against each initiative, measuring progress and sales results; reporting quarterly to Sales & Marketing leadership

• Supports annual sku rationalization process, partnering with internal cross-functional teams to ensure timely and accurate execution and external communication.

• Partners with Sales & Marketing Analyst to develop insight dashboards using IRi data to capture relevant market data to inform corporate and customer-specific strategy and growth goals.

• Supports Sales in developing compelling data-driven sales presentations for prospective clients.

• Assists Culinary team with concept testing through Datassentials Haiku, Food Studio and Menu Adoption Cycle platforms.


• Works with little supervision; work is often not reviewed. Exercises discretion within area of responsibility.

• Advises others within the organization on matters within area of expertise.

• Receives customer questions and responds within prescribed areas of knowledge.

• Position makes indirect contribution to efforts that generate moderate levels of revenue.

• Decisions or actions may have a moderate impact on other departments and/or external relationships of the organization. Errors are usually detected through routine verification/review but may result in some workflow disruption or repetition of work.


• Position is not responsible for supervising or influencing the actions of others.


• Bachelor's degree required.

• Master’s degree in business administration preferred.

• Requires 3-5 years of experience in Sales & Marketing role, preferably in the food industry.

• Advanced project management skills with ability to juggle multiple projects simultaneously

• Proven ability to collaborate with others and work in teams

• Strong writing, presentation, critical thinking and problem-solving skills

• Demonstrated commitment to meeting deadlines and producing high quality work

• Goal oriented & well organized with obsessive attention to detail

• High level of professionalism

• Thrives working in a fast-paced environment

• Motivated by contributing to the overall success of the team


The work environment characteristics described here are representative of those a Marketing Associate encounters while performing the essential functions of this job. Physical Demands/Efforts

• Work requires little or no physical exertion. Mental & Visual Demands

• Work performed by this position requires moderate mental concentration to effectively execute moderately complex tasks.

• Work occasionally requires visual effort for extended periods of time. Work Environment and Hazards

• Employee typically works in a normal corporate or home office environment free from noise and hazards.

• This position has limited exposure to hazards that might cause minor injury.

• Less than 25% travel is required for this position.

Travel may include out-of-state and overnight stays

. CORE VALUES Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.

 Honor Food – We create and produce the best tasting, safest, all-natural recipes that strive for perfection in every batch, from bench to kettle

 Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners

 Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team

 Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence

AMERICANS WITH DISABILITIES ACT Kettle Cuisine complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

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