Kettle Cuisine

Bilingual Human Resource Generalist

  • Location:   Lynn, MA
  • Position Type:   FT

Job Summary Under the direction of the HR Manager, the HR Generalist provides a broad range of expert services: recruitment and succession planning; employee development and training; employee relations; employment law and policy interpretation; compensation management; benefits administration; employee rewards/recognition; regulatory compliance guidance; and HR reporting.

Key Responsibilities:

• Support the execution of the Kettle Cuisine People Strategy processes that attract, develop, recognize, and retain employees to support the organization's short- and long-term strategic business needs.


• Provide support to employees and managers in the handling of all human resource related activities which may include: employee relations, fielding employee questions or concerns, complaint investigation and response, recruitment, performance management, and the interpretation of policies and procedures.

• Assist with benefits administration including new hire enrollment, annual open enrollment, monthly premium processing, and COBRA administration

. • Facilitate employee coaching/counseling sessions and terminations.

Manage, prepare and process weekly timesheets using Paycom and ensuring compliance with all Federal, State, and Local laws regarding wage and hour laws, and employment practices.

• Maintain employee personnel files and other required record keeping.

• Prepare and process health insurance changes and deductions and perform benefits administration to include claims resolution and change reporting.

• Streamline and automate human resources processes to maximize efficiency and effectiveness within the department. • Promote HR programs to create an efficient and conflict-free workplace

• Assist in development and implementation of human resource policies

• Handle employee relations by investigating, resolving, and communicating in regard to employee questions, issues, or concerns

. • Determine and take appropriate action to resolve issues in a timely, appropriate, and confidential manner.

• Provide support for employee engagement activities which include but not limited to coordinating employee activities/events, administering recognition programs, facilitating site communications, and participating on the site’s engagement team Required Skills, Knowledge and Education:

• Minimum 3+ years of experience as an HR Generalist working in a food manufacturing, distribution, or warehouse industry required.

• Professional certification in Human Resources preferred (PHR or SHRM-CP).

• Bilingual communication skills - Spanish and English – is a must.

• Ability to maintain a current knowledge base of employment regulations/laws, payroll, benefits, and HR related trends and processes.

• Ability to maintain a high level of confidentiality and work with a high degree of independence. • Microsoft Office experience, strong Excel skills highly preferred.

• Strong organizational and prioritizing skills.

• Solid history of providing exceptional customer service to internal and external customers.

• Excellent oral and written communication skills including presentational skills.

• Solid analytical, reasoning and deduction skills; high level of attention to details

. • Solid knowledge and understanding of employment laws, including FMLA, ADA, FLSA, COBRA, ERISA, HIPPA and EEO is required.

• Proven experience managing various types of leaves of absences.

• Experience with W/C claims management, injury investigations, and work site programs is a plus.

• Ability to work collaboratively with others in a cross functional team atmosphere.

• Experience with positive employee relations in a multi-cultural food production or manufacturing environment.

• Experience working in a lean manufacturing and knowledge of GMPs is desirable.

• Possess solid interpersonal and communication skills

. • Must have understanding of OSHA regulations and recordkeeping requirements.

• Must be able to organize and prioritize the workload, meet deadlines, and work effectively with minimal direction. Required Skill/Abilities:

• High level of interpersonal skills and professionalism to handle sensitive and confidential situations and detailed documentation.

• Ability to act with integrity, professionalism, and confidentiality

. • Thorough knowledge of federal and state employment-related laws and regulations.

• Strong analytical and problem-solving skills. • Excellent verbal and written communication skills in English and Spanish • Excellent interpersonal, negotiation, and conflict resolution skills.

• Excellent organizational skills and attention to detail. • Excellent time management skills with a proven ability to meet deadlines. • Proficient with Microsoft Office Suite or related software.

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