Imagine a company full of people that care deeply about making and delivering delicious food that they've made careers out of that passion. That's us. And it could be you!

Bilingual HR Generalist

Location:  Lynn, MA


Position Type:  Full Time

Job Summary

Imagine a company full of people who are so passionate about making and delivering delicious food, that it has become their career. That's us; and it could be you! Join us to find your career in food! Kettle Cuisine handcrafts small batch, all natural soups, sauces, sous vide meats, glace, demi-glace and entrees from scratch for restaurants, foodservice operators and grocery retailers who take pride in the food they share with guests.

Main purpose of job:
The Kettle Cuisine plant in Lynn, MA is currently searching for a Bi-lingual Human Resources Generalist to provide HR support to the Management team and hourly employees in a fast paced food manufacturing environment. This is a hands-on, full-time generalist position supporting multiple shifts. Responsibilities include assisting in recruitment, hiring, onboarding, managing flow of temporary employees, training, employee relations; leave of absence administration, workers compensation claims, compliance, audits (i-9s, benefits, etc.), customer audits, payroll, and benefits administration.

Roles and Responsibilities

  • Benefits Administration including new hire enrollment, annual open enrollment, monthly premium processing, and COBRA administration.
  • Working with employees on administrative issues and performance issues; participating in employee coaching/counseling sessions and terminations.
  • Conduct job fairs, screen and interview applicants, prepare new hire paperwork and facilitate new hire orientations.
  • Coordinate recruiting and staffing initiatives; screen and counsel line managers in final selections and compensation.
  • Provide guidance and training to the management team on how to handle employee and HR related issues.
  • Coach management team in the areas of performance counseling, employee retention, policy interpretation and implementation and conflict resolution.
  • Process a weekly payroll of over 350 employees using Paycom
  • Maintain employee personnel files and other required record keeping.
  • Assist with safety program within the plant by participating in new hire and monthly training to all personnel, accident investigation and reporting, maintaining compliance documentation and postings as needed. Participate as a member in Safety Committee meetings.
  • Streamline and automate human resources processes to maximize efficiency and effectiveness within the department.
  • Assist in managing employee relations by investigating, resolving, and communicating in regards to employee questions, issues, or concerns.
  • Determine and take appropriate action to resolve issues in a timely, appropriate, and confidential manner.

Qualifications and Experience

  • A bachelor's degree, or equivalent experience, and three (3) plus years of Human Resources experience or any similar combination of education and experience is preferred.
  • Professional certification in Human Resources preferred (PHR or SHRM-CP)
  • Bilingual communication skills - Spanish and English - is a must
  • Ability to maintain a current knowledge base of employment regulations/laws, payroll, benefits, and HR related trends and processes.
  • Knowledge of payroll and payroll tax regulations.
  • Ability to maintain a high level of confidentiality and work with a high degree of independence
  • Microsoft Office experience, strong Excel skills preferred
  • Strong organizational and prioritizing skills.
  • Solid history of providing exceptional customer service to internal and external customers.
  • Excellent oral and written communication skills including presentational skills.
  • Solid analytical, reasoning and deduction skills; high level of attention to details.
  • Solid knowledge and understanding of employment laws, including FMLA, ADA, FLSA, COBRA, ERISA, HIPPA and EEO is required.
  • Proven experience managing various types of leaves of absences.
  • Experience with W/C claims management, injury investigations, and work site programs is a plus
  • Ability to work collaboratively with others in a cross functional team atmosphere
  • Experience with positive employee relations in a multi-cultural food production or manufacturing environment
  • Experience working in a lean manufacturing and knowledge of GMPs is desirable.
  • Possess solid interpersonal and communication skills
  • Must have understanding of OSHA regulations and recordkeeping requirements.
  • Must be able to organize and prioritize the workload, meet deadlines, and work effectively with minimal direction.


A Cook For Every Batch

Every batch of soup has one dedicated cook that takes it from beginning to end - ensuring that its taste and texture meet our highest standards.