Imagine a company full of people that care deeply about making and delivering delicious food that they've made careers out of that passion. That's us. And it could be you!

Samples Coordinator

Location:  Lynn, MA


Position Type:  Full Time

Job Summary

The Sample Coordinator will work across all sales channels to support the acquisition of new business through accurate, timely and professional sample shipments. General duties involve processing of requests, physical handling of product and corresponding support materials and communication throughout the process.

Roles and Responsibilities

  • Oversee and ensure effectiveness of the sample request program
  • Coordinate processing of all sample orders from request through timely and professional delivery
  • Process all incoming sample request from Sales Team
  • Work with Cross-Plant Customer Service, Product Development and Shipping Teams to ensure product is pulled and/or manufactured against sample request dates.
  • Pack all sample requests to requested specifications, including all corresponding support materials shipping from corporate headquarters in Lynn, MA and coordinate with cross-plant team members to ensure samples are packed and shipped as directed from additional manufacturing sites.
  • Track all samples and alert appropriate team members of any issues or delays to delivery, trouble-shooting when necessary to solve for critical delivery requirements.
  • Track monthly sample costs by channel including cost of goods, freight charges and shipping materials.
  • Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements. Complete work with accuracy and efficiency.

Qualifications and Experience

  • Intermediate MS Office computer skills
  • Bilingual English/Spanish a plus.
  • Working knowledge of general warehouse operations, receiving and/or food industry experience a plus
  • Ability to lift to 60lbs
  • Must follow all Kettle Cuisine GMP's and work consistently with all food safety and quality requirements

Required Attributes

  • Ability to prioritize and learn quickly
  • Good verbal and written communication
  • Ability to multi-task
  • Strong attention to detail and organizational skills
  • High level of professionalism
  • Motivated by contributing to the overall success of the team


Say Extra Sharp White Cheddar Cheese!

We source our extra sharp white cheddar cheese from a dairy cooperative of family farmers in New England and New York.
Because it takes a village to make great cheese.